Front Office Assistant Manager - Premium Healthcare Provider (Bali)

At a leading specialist healthcare provider with multiple sites across Indonesia, we're seeking a dynamic Front Office Assistant Manager to join our team in Bali. This role offers a unique opportunity to advance your career in a premium healthcare setting, where you'll be part of a team dedicated to providing exceptional patient care and service excellence.

As a Front Office Assistant Manager, you'll be the backbone of our operations, ensuring smooth daily operations and exceptional guest experiences. You'll work closely with our front desk team, managing check-ins, check-outs, and coordinating with various departments to ensure seamless service delivery. This role is perfect for a professional looking to take the next step in their career, with opportunities for growth and development within our esteemed organization.

Based in Bali, you'll enjoy a vibrant and culturally rich work environment, with access to world-class healthcare services and a supportive team. Join us and be part of a healthcare provider that values innovation, excellence, and the well-being of our patients and staff.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-ins, check-outs, and guest inquiries.
• Coordinate with various departments to ensure seamless service delivery.
• Handle guest complaints and resolve issues promptly and professionally.
• Maintain accurate and up-to-date guest records using our in-house management system.
• Assist in training and mentoring front desk staff to ensure high service standards.
• Monitor and report on front desk performance metrics.
• Ensure compliance with healthcare and hospitality regulations.
• Support the front office manager in planning and implementing operational improvements.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a front office or similar role in the hospitality or healthcare industry.
• Proficient in using front office management software, such as Capsuite or similar.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Fluent in English and Bahasa Indonesia.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Certification in hospitality management or a related field is a plus.
• Experience in a premium healthcare or hospitality setting is preferred.

🛠️ Keahlian

Lowongan Terkait